FAQ – Winnipeg Tent Rental

What size tent do I need for my event?
The appropriate tent size for your event will depend on how you plan to arrange the furniture. For example, arranging chairs theatre-style versus setting up tables and chairs banquet-style will affect the number of guests the tent can accommodate. For more information on occupancies, please contact us or check the tent’s specific page. Our selection of tents is available here.
How long can I rent the tent for?
Our standard rental period is 3 days. Should you need to rent for a longer period, we will gladly accommodate you – subject to the tent’s availability. Additional fees may apply.
What if I only need the tent for one day?
We can definitely do a same-day set-up and take-down. Note that our rental price does not change for one-day rentals. The amount of back-of-house work (cleaning, storage, admin) does not change when it comes to a one-day rental.
Can I set up the tent myself?
We offer a self-service option for our 10′ x 10′ and 10′ x 20′ pop-up-style tents at reduced rates. These tents are easy to set up and our staff will walk you through the process if needed. Pick-Up is located in the Grant Park area in Winnipeg.
Can I setup on concrete, asphalt, or gravel?
Our larger frame tents absolutely need to be installed on the grass in order to be properly staked down. Pop-up tents may be installed on concrete, asphalt, or gravel as long as they are weighted down. We can provide you with weighted bags for a fee. Please let our staff know when making your reservation.
My yard slopes. Can I still get a tent?
If there is a significant slope in the area you want to install the tent, please advise us when making the reservation. We might need to make a site visit to confirm the tent can be set up safely.
What is included in the rental price?
Self-Service includes the tent and the pegs needed to secure the tent on grass for a standard rental period of 3 days. The Full-Service option includes delivery, set-up, take-down, and removal of the tent. The following items may result in additional fees: sidewalls, lighting, weights, and travel outside of Winnipeg.
Can I decorate the tent?
We allow clients to decorate the tents with the following: strings, ropes, tapes, sticker, lighting. We ask that you remove all decorations prior to take-down. Please note that you should under no circumstances use staples, pins, nails, or anything that will damage the walls, cover, canopy, or structure of the tent.
Do you deliver outside of Winnipeg?
Yes, we do. Delivery and set-up outside of Winnipeg may incur an additional fee. This fee will be clearly specified in our quote and the amount will depend on distance and travel time. Please let us know if the set-up site is outside of Winnipeg when making your reservation.
What happens if the weather is bad on the day of my event?
Our set-up crew will do their best to work through lousy weather in order to have the tent ready for your event. That said, we may be forced to reschedule if the weather puts the crew at risk. If this happens, our office will contact you to discuss options as early as possible.
What is the cancellation policy?
All deposits are non-refundable. In the event of a pandemic where the government has made gatherings or parties illegal, we will refund your deposit in full or reschedule your event. In the event of a personal emergency, we will reschedule your event to your date of choice subject to availability.
Can I change my order at a later date?
Yes, you can change your order any time up until the week of your event. Please note that change orders will incur a $35 charge.
Do you have tables and chairs?
Tent rentals are our primary focus, but we do coordinate furniture rentals as well. We can book, deliver, and return chairs and tables for you through third-party providers for a fee. Let us know what you need for your event and we will try to accommodate. Pricing will be determined on a case-by-case basis and will be clearly specified in our quote.
When do you set up and take down?
Our weekend set-ups are typically on Fridays and take-downs are typically Sundays. Weekday setups are determined based on availability. If you have different requirements, please let us know when reserving and we will try our best to work with your schedule.
Can I remove the walls myself?
We ask that neither you nor your guests take down any walls without prior discussion with our crew. They will show you how to properly detach and store the walls if needed. Under no circumstances should walls be left on the ground where they will be stepped on or damaged in other ways. Please email us at hi@winnipegtentrental.com or call/text 204-880-8488 if you feel like you absolutely need the walls to be removed during your event.
Can I use the tent frame to do pull-ups?
No. Do push-ups on the grass instead.